Facebook, Instagram and WhatsApp support: official help pages explained

Meta runs Facebook, Instagram and WhatsApp. These are the official pages people need most, and what each one is for.

Scammers often pose as these companies. Start from the links here, and never give anyone a password or a code.

Start here

• Facebook Help CenterThe front page for help with Facebook. Search for what you want to do or browse the topics.facebook.com
• Instagram Help CenterThe front page for help with Instagram, from your account to privacy and safety.help.instagram.com
• WhatsApp Help CenterThe front page for help with WhatsApp, such as calls, chats and changing phone.faq.whatsapp.com
• Contact WhatsAppThe form for writing to WhatsApp support.whatsapp.com

Account and password

• Forgot your Facebook passwordFind your account with your email address or phone number, and choose a new password.facebook.com
• Accounts CenterSign in to change passwords and security for Facebook and Instagram in one place.accountscenter.facebook.com
• Forgot your Instagram passwordHow to get a link to choose a new password. Have your username, email address or phone number ready.help.instagram.com

Safety and account protection

• Someone else is using your Facebook accountFacebook's own way back into an account that someone else has taken over.facebook.com
• Someone else is using your Instagram accountInstagram's own way back in if someone has taken over your account or changed the password.instagram.com
• Someone else is using your WhatsApp accountWhat to do to get back a WhatsApp account that someone else is using.faq.whatsapp.com

Devices and repairs

• Move WhatsApp to a new phoneHow to move your account and chats from your old phone by scanning a QR code. Have both phones with you, connected to the internet.faq.whatsapp.com

Our guides for Facebook, Instagram and WhatsApp

Step by step, in plain words.

• Is someone else using your Facebook account? How to take it backFacebook hacked? Someone else is in your account? Do these things first, in the order that saves the most, and warn your friends before anyone is tricked out of money.

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Links checked 8 November 2026. Ontako is independent and not part of any of these companies. Some pages open in English or ask you to choose a country.