Tech support

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Common tasks

• Forgot your password or can't sign in
• Someone else is using your account, or a suspected scam
• Cancel subscriptions and payments

Describe what happened

Write it in your own words. Ontako answers step by step, and a person can step in if you need one.

All brands

• Microsoft

  Microsoft makes Windows, Outlook, Word, Excel and Teams.

• Apple

  Apple makes the iPhone, iPad and Mac.

• Google

  Google makes Gmail, Android, YouTube and the Google Account.

• Samsung

  Samsung makes Galaxy phones, TVs and home appliances.

• HP

  HP makes printers and computers.

• Facebook, Instagram and WhatsApp

  Meta runs Facebook, Instagram and WhatsApp.

• Amazon

  Amazon sells goods online and offers Prime.

• Netflix

  Netflix is a service for films and series.

• Dell

  Dell makes computers and monitors.

• Lenovo

  Lenovo makes laptops, tablets and the ThinkPad.