Cancel subscriptions and payments

End a subscription, see what you pay for or get your money back. Sign in with the brand to change anything.

• Forgot your password or can't sign in
• Someone else is using your account, or a suspected scam
• Cancel subscriptions and payments

Official help pages by brand

• Microsoft

  Microsoft makes Windows, Outlook, Word, Excel and Teams.

  Most common

  • Subscriptions and payments

• Apple

  Apple makes the iPhone, iPad and Mac.

  Most common

  • Cancel a subscriptionOur guide
  • Ask for a refund

• Google

  Google makes Gmail, Android, YouTube and the Google Account.

  Most common

  • Your Google storageOur guide
  • Google Play subscriptions
  • Google Play help

• HP

  HP makes printers and computers.

  Most common

  • HP Instant Ink

• Amazon

  Amazon sells goods online and offers Prime.

  Most common

  • Where is my parcel?
  • Return an item
  • When do I get my money back?
  • Your Prime membership
  • Your orders
  • Parcel shows as delivered but has not arrived

• Netflix

  Netflix is a service for films and series.

  Most common

  • Your payment did not go through
  • Cancel Netflix
  • When are you charged?

• Dell

  Dell makes computers and monitors.

  Most common

  • Track your order

Scammers often pose as these companies. Start from the links here, and never give anyone a password or a code.

Describe what happened

Write it in your own words. Ontako answers step by step, and a person can step in if you need one.

Ontako is independent and not part of any of these companies. Some pages open in English or ask you to choose a country.